In today’s competitive marketplace, customers are drawn to brands that feel real and relatable. For businesses in Kelowna—whether dentists, chiropractors, or aestheticians—building authenticity can foster trust, loyalty, and lasting connections. Behind-the-scenes (BTS) videos are a powerful way to humanize your brand, showcasing your personality and process in a way that resonates with your audience.
This blog explores how BTS videos can elevate your marketing strategy, the types of content that work best, and how you can start creating authentic, engaging videos today.
Humanize Your Brand: Show your team, workspace, and processes to build trust and emotional connections.
Create Authentic Content: Keep videos natural and relatable to resonate with your audience.
Distribute Strategically: Share BTS videos across social media, your website, and email campaigns to maximize reach.
Audiences value transparency. A behind-the-scenes video provides a glimpse into your business’s daily operations, revealing the people, values, and processes that make your brand unique. For local businesses in Kelowna, where word-of-mouth and community trust are vital, this authenticity can be a game-changer.
Human Connection: Show the faces behind your services to build a stronger emotional bond.
Transparency: Help clients see your commitment to quality and professionalism.
Differentiation: Stand out in a crowded local market by offering a genuine perspective.
Creating compelling behind-the-scenes content doesn’t have to be complex. Here are some ideas tailored for dentists, chiropractors, and aestheticians in Kelowna:
Meet the Team
Introduce your staff in a casual, friendly way. Highlight their expertise and unique personalities to create a connection with potential clients.
Example: Aesthetician clinics can show a day in the life of a skincare specialist, while dental practices can introduce hygienists and their patient care philosophy.
Show Your Workspace
Take your audience on a virtual tour of your office, clinic, or studio. Highlight the welcoming atmosphere and state-of-the-art equipment to reassure new clients.
Highlight Your Process
Demonstrate your expertise by showing how treatments or services are performed. For instance:
Dentists can share the steps of a routine cleaning.
Chiropractors can explain adjustments and their benefits.
Aestheticians can showcase a facial or microneedling session.
Celebrate Local Community Engagement
If your business is involved in Kelowna’s community—sponsoring events, volunteering, or supporting local causes—capture these moments. It shows you care about more than just business.
Behind-the-Scenes of a Marketing Campaign
Show the fun and creative side of crafting your campaigns, whether it’s designing social posts, shooting patient testimonials, or brainstorming new ideas.
The key to a great BTS video lies in its simplicity and authenticity.
Keep It Casual: Avoid over-polishing the video; audiences respond well to natural, unscripted content.
Use Your Smartphone: Modern smartphones are powerful tools for capturing high-quality footage.
Focus on Lighting: Natural lighting enhances the quality of your video without the need for expensive equipment.
Use free or budget-friendly tools like Canva, Animoto, or Adobe Premiere Rush.
Keep the length short—30-90 seconds is ideal for social media.
Add captions to ensure your video is accessible to all viewers.
To maximize the impact of your BTS content, share it on platforms where your audience is most active:
Social Media
Instagram: Perfect for Stories and Reels showcasing your workspace or treatments.
Facebook: Share longer videos, such as team introductions, to engage your community.
YouTube: Great for in-depth process videos or virtual tours.
Your Website
Embed BTS videos on your homepage or “About Us” section to give visitors a welcoming first impression.
Email Campaigns
Include BTS videos in your email newsletters to re-engage existing clients and build anticipation for new offerings.
Google My Business
Uploading videos to your Google My Business profile can increase visibility and trust among potential clients searching for services in Kelowna.
Behind-the-scenes videos are a simple yet powerful way to enhance your brand’s authenticity. By showing the human side of your business, you can foster deeper connections with your audience and stand out in Kelowna’s competitive market.
CTA: Want to showcase your business in a fresh, authentic way? Book a demo with us to learn how we can help you create engaging behind-the-scenes videos that build trust and loyalty!
"INhouse Video completely changed the game for me. It made things so much easier."
Lindy Belley
The Senior Marketing Manager at Financial Services HSO
“They're great at really coaching our team and our subject matter experts on how they can do it themselves to reduce the amount of time.“
Leah Baker
The Senior Brand Engagement Manager at Stoneridge Software
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